--- title: "5 Star Review By James Chodak" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html" date: "2026-09-21T23:42:55+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://ontario.colintheplumberllc.com/) - [ Plumbing](https://ontario.colintheplumberllc.com/ontario-plumbers.html) - [ Residential](https://ontario.colintheplumberllc.com/ontario-plumbers/residental-plumbing-ontario.html) - [ Leaks and Repipes](https://ontario.colintheplumberllc.com/ontario-plumbers/leak-detection-ontario.html) - [ Faucets & Sinks](https://ontario.colintheplumberllc.com/ontario-plumbers/faucet-plumbers-ontario.html) - [ Showers & Tubs](https://ontario.colintheplumberllc.com/ontario-plumbers/shower-plumbers-ontario.html) - [ Toilet Plumbing](https://ontario.colintheplumberllc.com/ontario-plumbers/toilet-plumbers-ontario.html) - 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We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs. - [ Prev](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [Next ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html) [ Back to All Reviews ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Ontario, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Ontario, call Colin The Plumber!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Ontario, call Colin The Plumber!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Ontario, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Ontario plumbers](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Ontario plumbers](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ nick cirrito ★★★★★ We had a emergency at our house and Colin was at our house within the hour. He took the time to explain the issue and did exactly what was needed to fix the issue. He is very professional and doesn... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13779-we-had-a-emergency-at-our-house-and-colin-was-at-our-house-within.html) - [ Catie Sutherland ★★★★★ We have only been moved in for 3 DAYS and our water heater tank gave out…water everywhere in our basement and my mom called and he came within the hour!!! The other places we had called weren’t abl... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13886-we-have-only-been-moved-in-for-3-days-and-our-water-heater-tank.html) - [ Listen Kristin ★★★★★ Very nice, professional and fast since I was in a rush myself for something. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13849-very-nice-professional-and-fast-since-i-was-in-a-rush-myself-for-something.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ Kristen George ★★★★★ The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Th... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html) - [ Kiran Patel ★★★★★ My first call with Colin and he surprisingly offered me suggestions that I could do myself to make sure the problem gets fixed. Now that is NOT common these days when every plumbing job is made to ... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html) - [ Jeanette Irizarry ★★★★★ Great service and fast response. Thank you for working with me, being upfront and transparent about all that was needed and the costs. Will definitely use you again. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13837-great-service-and-fast-response-thank-you-for-working-with-me-being-upfront-and.html) - [ Jonathan Meagher-Zayas ★★★★★ Colin and the team were fantastic. Great communication, timely service, and a job well done. Highly recommend! ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13838-colin-and-the-team-were-fantastic-great-communication-timely-service-and-a-job-well.html) - [ Tanner Ross-Barco ★★★★★ My drain was backing up. Colin showed up in the evening to accomodate my work schedule so I didnt have to wait days for a service. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13662-my-drain-was-backing-up-colin-showed-up-in-the-evening-to-accomodate-my.html) - [ Emily Fasel ★★★★★ The communication was excellent for the times I was available and it was super fast. Within a half hour my flooded basement was draining and the problem was explained to me. Always support local, y... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13722-the-communication-was-excellent-for-the-times-i-was-available-and-it-was-super.html) - [ Eryk Salvaggio ★★★★★ Super friendly, communicated about all of the problems well, laid out my options clearly -- super fast response time, too. Highly recommended! ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [ william Feliciano ★★★★★ Installed water heater,they were great ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13735-installed-water-heaterthey-were-great.html) - [ sol alicea ★★★★★ Nick came in a timely manner. Very knowledgeable and professional. Reasonable in pricing. Today was my estimate and looking forward to do business with him. Great customer service. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13731-nick-came-in-a-timely-manner-very-knowledgeable-and-professional-reasonable-in-pricing-today.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://ontario.colintheplumberllc.com/ontario-plumbers/toilet-plumbers-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://ontario.colintheplumberllc.com/drain-cleaning-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://ontario.colintheplumberllc.com/ontario-plumbers/faucet-plumbers-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://ontario.colintheplumberllc.com/ontario-plumbers/leak-detection-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://ontario.colintheplumberllc.com/water-heaters-ontario/tankless-water-heater-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://ontario.colintheplumberllc.com/ontario-plumbers/commercial-plumbing-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://ontario.colintheplumberllc.com/ontario-plumbers/leak-detection-ontario.html) [](#) [](#) [![Call Colin The Plumber Now!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Ontario](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://ontario.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Ontario Marketing & Website: [![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://ontario.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://ontario.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://ontario.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By James Chodak", "item": "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs.", "url": "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html", "datePublished": "2023-06-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://ontario.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://ontario.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "James Chodak", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```