--- title: "5 Star Review By Melissa Brown" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" date: "2026-09-21T23:42:03+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://ontario.colintheplumberllc.com/) - [ Plumbing](https://ontario.colintheplumberllc.com/ontario-plumbers.html) - [ Residential](https://ontario.colintheplumberllc.com/ontario-plumbers/residental-plumbing-ontario.html) - [ Leaks and Repipes](https://ontario.colintheplumberllc.com/ontario-plumbers/leak-detection-ontario.html) - [ Faucets & Sinks](https://ontario.colintheplumberllc.com/ontario-plumbers/faucet-plumbers-ontario.html) - [ Showers & Tubs](https://ontario.colintheplumberllc.com/ontario-plumbers/shower-plumbers-ontario.html) - [ Toilet Plumbing](https://ontario.colintheplumberllc.com/ontario-plumbers/toilet-plumbers-ontario.html) - 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My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future! - [ Prev](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [Next ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) [ Back to All Reviews ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Ontario, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Ontario, call Colin The Plumber!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Ontario, call Colin The Plumber!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Ontario, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Ontario plumbers](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Ontario plumbers](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Darryl Wong ★★★★★ "Colin is hands down the best plumber in the area! His expertise, professionalism, and dedication to getting the job done right are unmatched. Whether it's a small repair or a major overhaul, Colin... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13786-colin-is-hands-down-the-best-plumber-in-the-area-his-expertise-professionalism-and.html) - [ Lindsay Stratton ★★★★★ I had a blocked kitchen sink, called Colin in the morning and he said he was able to come by in a couple hours. He arrived when expected, had great communication about his process for investigating... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13782-i-had-a-blocked-kitchen-sink-called-colin-in-the-morning-and-he-said.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) - [ Maddie SeGuin ★★★★★ Cannot recommend Colin enough! We have used his services/expertise for a number of fixes/updates to our plumbing and he has always exceeded our expectations. He is kind, fair, reliable, and his cus... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) - [ Kay ★★★★★ Pleasant, professional and they do good work. Nothing more need be said. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13824-pleasant-professional-and-they-do-good-work-nothing-more-need-be-said.html) - [ Margaret DelPlato ★★★★★ We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and ... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [ Adrielle Mitchell ★★★★★ Colin accurately troubleshot a problem caused by another plumber, ordered the right part, made suggestions for an even more secure choice at a nominal difference in what was already a fair price, s... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13832-colin-accurately-troubleshot-a-problem-caused-by-another-plumber-ordered-the-right-part-made.html) - [ David Sanchez ★★★★★ Colin the Plumber helped us clear our drain soon after we called. He was prompt, communicative and I love all the streamlined electronic communication and payment systems. Will refer and use again! ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13811-colin-the-plumber-helped-us-clear-our-drain-soon-after-we-called-he-was.html) - [ Daryl Gaston ★★★★★ Colin The Plumber came through for me- BIG Time. Mark and Nick were excellent! I own an Airbnb , and at the last minute, a pipe burst in the basement. They responded in the afternoon and the pipe... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13802-colin-the-plumber-came-through-for-me--big-time-mark-and-nick-were-.html) - [ jeddy tranquill ★★★★★ I n 46 years of owning this property I have never witnessed a man work harder than Mark. This was a very complicated soil pipe blockage with roots and whatnot. He had to use 4 different rooters to ... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13825-i-n-46-years-of-owning-this-property-i-have-never-witnessed-a-man.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Donna steele ★★★★★ Colin does quality work. He is professional honest and his prices are reasonable. I would highly recommend him. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13697-colin-does-quality-work-he-is-professional-honest-and-his-prices-are-reasonable-i.html) - [ Paul Coppola ★★★★★ Responsive, great social skills, work was done quickly and professionally. ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13677-responsive-great-social-skills-work-was-done-quickly-and-professionally.html) - [ James McKay ★★★★★ We called Colin the plumber and they were able to come the next day (it wasn’t an emergency.). Nick was honest by telling us that we need to call a contractor first, before he could do the plumbing... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13763-we-called-colin-the-plumber-and-they-were-able-to-come-the-next-day.html) - [ Matthew Fletcher ★★★★★ We had two outdoor spigots that needed to be replaced, and Colin The Plumber LLC came through for us big time. He was fast, efficient, friendly, and first-rate. Next time we need a plumber, we’re c... ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13718-we-had-two-outdoor-spigots-that-needed-to-be-replaced-and-colin-the-plumber.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://ontario.colintheplumberllc.com/ontario-plumbers/toilet-plumbers-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://ontario.colintheplumberllc.com/drain-cleaning-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://ontario.colintheplumberllc.com/ontario-plumbers/faucet-plumbers-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://ontario.colintheplumberllc.com/ontario-plumbers/leak-detection-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://ontario.colintheplumberllc.com/water-heaters-ontario/tankless-water-heater-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://ontario.colintheplumberllc.com/ontario-plumbers/commercial-plumbing-ontario.html) - [ ![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://ontario.colintheplumberllc.com/ontario-plumbers/leak-detection-ontario.html) [](#) [](#) [![Call Colin The Plumber Now!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Ontario](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://ontario.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Ontario [ Click to view page in markdown format ](https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://ontario.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://ontario.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://ontario.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://ontario.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Melissa Brown", "item": "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future!", "url": "https://ontario.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html", "datePublished": "2022-10-02T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://ontario.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://ontario.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Melissa Brown", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```